Failed SaaS subscription payments have emerged as a critical challenge for software companies, directly influencing cash flow, customer retention, and long-term business health. Payment failures and involuntary churn account for as much as 40% of lost subscribers and significant annual revenue leakage. Understanding why recurring payments fail, and tracking their impact, is essential for any … Read more
Medical debt has become one of the most pervasive financial burdens facing American households, affecting more than one-third of all families nationwide. A new report by The Kaplan Group examines the national medical debt crisis through comprehensive state-level data, revealing significant geographic disparities and establishing connections between consumer medical debt, and serious payment delinquencies. Key … Read more
Tariffs are once again at the center of U.S. trade policy. Under President Trump’s current term, sweeping new tariffs have been announced, adding to the duties that remained from the last trade war. This roundup covers 50+ key statistics on U.S. tariffs and trade developments from 2023 to 2025—including what’s changed, who’s paying, and how … Read more
While Boomers and Gen X steadily built equity, Millennials and Gen Z are starting adulthood with crushing debt loads that delay or derail buying a home. An exclusive new study from The Kaplan Group reveals a strong negative correlation between student debt and homeownership rates, and when segmented by age group, the generational divide becomes … Read more
A new study by The Kaplan Group explores the relationship between generational spending patterns and geographical cost of living. It also examines how location-based cost of living impacts savings potential more significantly than raw income, with lower-cost states demonstrating higher savings scores despite lower median incomes. Key Takeaways Generational Savings Potential Generational spending patterns reveal … Read more
A new study by The Kaplan Group analyzing Bureau of Labor Statistics (BLS) wage data provides insights into the disparities in salaries across states and occupations within the United States. By examining mean annual salaries, the study identifies the highest-paying states, occupations, and metropolitan areas. Key Takeaways Highest Salary in Massachusetts According to the 2023 … Read more
Office loan defaults pose a high risk for major US financial districts, potentially signaling impending issues for large cities. A new study by The Kaplan Group analyzed office building data in key US financial districts to determine which are most at risk of a large number of loan defaults or even geo-centric office firesales. Districts … Read more
How did Covid-19 and the resulting economic downturn affect the collections industry? We may not know all the ramifications for a few years, but it’s clear that things have changed and will continue to do so. While delinquency levels did not spike, it is unclear how consumers will manage their obligations as the recession continues. … Read more
We’ve all been there. You miss a payment on a credit card or utility bill and find yourself paying not just the amount due, but the amount due, plus a late fee. In B2B relationships charging a late fee and/or, a finance charge, is also common practice. If you aren’t already charging your clients for … Read more
As we’re writing this, the longest ever U.S. Federal Government shutdown just ended, albeit perhaps only temporarily. Whatever your political views, there are clearly economic costs to both businesses and individuals. Some of those costs are far reaching. Even if none of your clients are federal employees or agencies, you may still feel the burn … Read more
