Category Archives: News

Don’t Try to Improve Weaknesses, Instead Focus on Strengths

If you’re the owner or CEO of a company, you’re probably familiar with what happens when you have a struggling employee. You sit down with the struggling employee and assess what they’re doing wrong. You ask them to improve and then, six or eight weeks later you assess their improvements. Sometimes things get better, sometimes Read full post >

The Government Shutdown and Payment Problems

As we’re writing this, the longest ever U.S. Federal Government shutdown just ended, albeit perhaps only temporarily. Whatever your political views, there are clearly economic costs to both businesses and individuals. Some of those costs are far reaching. Even if none of your clients are federal employees or agencies, you may still feel the burn Read full post >

Chinese Business Delegation Learns About U.S. Collections

For 20 years, the United States – China Exchange Council (USCEC) has hosted delegate exchanges between the U.S. and China for the purposes of education, commerce, and friendship. Because of his experience with multiple industries and his extensive knowledge of both U.S. and international commercial collections, Dean Kaplan was recently asked to speak to a Read full post >