Category Archives: Collection Agencies

Is Social Media a Good Option for Solving Unpaid Invoices

Social media is how we live today. We find recommendations for restaurants and babysitters, we find jobs and dates, we rant about poor customer service and annoying coworkers, but should we also use social media to try and get paid? Is social media a good tool for collecting on unpaid invoices? Well-meaning friends and colleagues Read full post >

Collection & Attorney Fees and Interest in Commercial Collections

At The Kaplan Group our goal is to try to recover your money without going to court. We do this on over 97% of our successful claims.  However, sometimes litigation is necessary. Clients often wonder if they can add our collection fees, or attorney fees, to the amount to be collected. These costs can only Read full post >

Don’t Let Summer Vacation Stop Your Collections

One of the standard pieces of advice we give to people creating credit applications is to make sure they require complete contact information, not just for the accounts payable department, but for other finance people and principals within the company as well. Complete contact information means email addresses, phone numbers, and a mailing address, at Read full post >

Don’t Let Collections Ruin Your PR

  Companies like United Airlines, Pepsi, and PricewaterhouseCoopers spend millions of dollars every year on marketing and advertising. As we’ve seen recently though, all it takes is one mistake or one ill-advised interaction and all that money is wasted. When less high-profile companies suffer from poor PR they may not have the same public nature Read full post >

When Collections Require Legal Action

  It’s a general truism that no one wants to go to court, especially over financial issues. Even if you win a court case, you’ve still lost valuable time and money. Litigation costs more and takes longer than negotiating outside of court, and winning a judgment does not guarantee payment. However, usually the threat of Read full post >

Individuals, Companies, The FDCPA and Collections

Potential new clients frequently ask us about the Fair Debt Collection Practices Act (FDCPA) and whether or not we conform to its rules and regulations. Interestingly, The FDCPA does not apply to commercial collection agencies. The FDCPA was enacted to protect individual consumers from unfair and harassing collection practices. The law has been around since Read full post >

Collecting Uncollectible Debts and Tax Write-offs

One question that business owners often have to wrestle with at tax time is whether or not to write off a debt as “uncollectible.” If your business uses a cash basis accounting system, this isn’t an issue for you. In a cash basis accounting system, you don’t count money that you’re owed until it’s paid Read full post >

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