Category Archives: Debt Collection

Is Social Media a Good Option for Solving Unpaid Invoices

Social media is how we live today. We find recommendations for restaurants and babysitters, we find jobs and dates, we rant about poor customer service and annoying coworkers, but should we also use social media to try and get paid? Is social media a good tool for collecting on unpaid invoices? Well-meaning friends and colleagues Read full post >

How to Get Paid When Your Client Is in a Scandal

In October, the New York Times published an article detailing decades of sexual harassment and abuse suffered by actresses at the hands of film mogul Harvey Weinstein. Weinstein was fired by his company and the scandal continues to grow and have far reaching implications for the company and the entire film industry. As important as Read full post >

Easy Techniques to Prevent Being a Victim of Business Fraud

This entry was posted in Debt Collection, Fraud Detection on by .

You might normally think of victims of business fraud as clueless consumers duped by a devious salespeople. However, business fraud exists at all levels, and many victims are actually other businesses. A surprising number of businesses fall prey to fraud, allowing non-existent, or otherwise fraudulent businesses, to establish lines of credit. It is almost always Read full post >

Tips for Successful Debt Collection by Phone and Email

This entry was posted in Collection Call Tips, Debt Collection on by .

Some of the biggest mistakes people make when trying to collect on unpaid debt is communicating in an unprofessional, impolite, or potentially illegal manner. Being in debt and collecting debt can both be stressful situations and there are numerous laws around debt communications. Learning best practices for communicating with those who owe you money is Read full post >

Collection & Attorney Fees and Interest in Commercial Collections

At The Kaplan Group our goal is to try to recover your money without going to court. We do this on over 97% of our successful claims.  However, sometimes litigation is necessary. Clients often wonder if they can add our collection fees, or attorney fees, to the amount to be collected. These costs can only Read full post >

Don’t Let Summer Vacation Stop Your Collections

One of the standard pieces of advice we give to people creating credit applications is to make sure they require complete contact information, not just for the accounts payable department, but for other finance people and principals within the company as well. Complete contact information means email addresses, phone numbers, and a mailing address, at Read full post >

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