Category Archives: Debt Collection

How to Get Paid When Your Client Is in a Scandal

In October, the New York Times published an article detailing decades of sexual harassment and abuse suffered by actresses at the hands of film mogul Harvey Weinstein. Weinstein was fired by his company and the scandal continues to grow and have far reaching implications for the company and the entire film industry. As important as Read full post >

Easy Techniques to Prevent Being a Victim of Business Fraud

This entry was posted in Debt Collection, Fraud Detection on by .

You might normally think of victims of business fraud as clueless consumers duped by a devious salespeople. However, business fraud exists at all levels, and many victims are actually other businesses. A surprising number of businesses fall prey to fraud, allowing non-existent, or otherwise fraudulent businesses, to establish lines of credit. It is almost always Read full post >

Tips for Successful Debt Collection by Phone and Email

This entry was posted in Collection Call Tips, Debt Collection on by .

Some of the biggest mistakes people make when trying to collect on unpaid debt is communicating in an unprofessional, impolite, or potentially illegal manner. Being in debt and collecting debt can both be stressful situations and there are numerous laws around debt communications. Learning best practices for communicating with those who owe you money is Read full post >

Collection & Attorney Fees and Interest in Commercial Collections

At The Kaplan Group our goal is to try to recover your money without going to court. We do this on over 97% of our successful claims.  However, sometimes litigation is necessary. Clients often wonder if they can add our collection fees, or attorney fees, to the amount to be collected. These costs can only Read full post >

Don’t Let Summer Vacation Stop Your Collections

One of the standard pieces of advice we give to people creating credit applications is to make sure they require complete contact information, not just for the accounts payable department, but for other finance people and principals within the company as well. Complete contact information means email addresses, phone numbers, and a mailing address, at Read full post >

Don’t Let Collections Ruin Your PR

  Companies like United Airlines, Pepsi, and PricewaterhouseCoopers spend millions of dollars every year on marketing and advertising. As we’ve seen recently though, all it takes is one mistake or one ill-advised interaction and all that money is wasted. When less high-profile companies suffer from poor PR they may not have the same public nature Read full post >

When Collections Require Legal Action

  It’s a general truism that no one wants to go to court, especially over financial issues. Even if you win a court case, you’ve still lost valuable time and money. Litigation costs more and takes longer than negotiating outside of court, and winning a judgment does not guarantee payment. However, usually the threat of Read full post >

Individuals, Companies, The FDCPA and Collections

Potential new clients frequently ask us about the Fair Debt Collection Practices Act (FDCPA) and whether or not we conform to its rules and regulations. Interestingly, The FDCPA does not apply to commercial collection agencies. The FDCPA was enacted to protect individual consumers from unfair and harassing collection practices. The law has been around since Read full post >

Collecting Uncollectible Debts and Tax Write-offs

One question that business owners often have to wrestle with at tax time is whether or not to write off a debt as “uncollectible.” If your business uses a cash basis accounting system, this isn’t an issue for you. In a cash basis accounting system, you don’t count money that you’re owed until it’s paid Read full post >

5 End of Year Tasks for your Business

  The end of the year always brings some predictable events. You know that magazines and websites will be releasing their lists of “best movies” or “most memorable events.” You know that car dealers and other large item retailers will be trying to sell off expensive merchandise. You know payroll departments will be preparing to Read full post >

Menu Title