The Kaplan Group Awards 2015 Annual $1,000 Scholarship

The Kaplan Group, Inc. is pleased to announce that the 2015 Kaplan Group Annual $1,000 Scholarship has been awarded to Pedro A. Rodriguez, a junior Business Management major at Miami Dade College. The scholarship was introduced in 2014 and was designed to promote career opportunities in commercial debt collections and credit management to young adults … Read more

Facial Recognition for Sales Pros and Skip-Tracers

  The website how-old.net can take any picture of a person you upload and estimate the person’s age.  I uploaded two different photos of myself, taken 6 years apart, and it correctly guessed my age both times.  Try it yourself – it’s free. What is also amazing about this technology is that 2 developers put … Read more

Spending 3 Cents Could Have Prevented $30,000 Write-Off

  We recently were contacted by a prospective client who was owed over $30,000 for a consulting project.  They had a solid contract with their customer and proof that they had performed the work.  They had written acceptance of the work product from their customer and a written promise to pay.  But six months had … Read more

ABH Replaces ABC (Always be Helping – not Closing)

  For decades, a common sales mantra was to “Always Be Closing.”  The Internet and social media have made this an outdated and potentially dangerous approach. Always Be Helping is the updated mantra, and it applies not only to sales, but credit and debt collections, as well as professional and personal interactions. ABC meant that … Read more

Customer Selling Their Business – Beware!

If your customer is selling their business this could signal debt collection issues in the making

  All too often, when a small business is up for sale, the net result for many of their vendors is bad debt expense.  If you hear that one of your customers is selling their business it’s time to be very careful with outstanding receivables and new orders. WHY WOULD THEY SELL THEIR BUSINESS? If … Read more

CPN Fraud – Don’t be a Victim

Article by:  Kathryn Brown What You Need to Know About Credit Profile Number and Synthetic ID Fraud There are numerous fraud schemes out there – if there is money to made, there is going to be fraud of one kind or another. One type of fraud that is becoming more prevalent is Credit Profile Number … Read more

Using Habits to Make Life Better

According to a study at Duke University, 40% of our actions are out of habit, not actual decisions. If all your habits are good, this makes life much easier. But, if you are like me and have some bad habits, this statistic helps explain why changing the Habit Loop is so difficult. This is what … Read more

How One Credit Manager Reduced DSO By 14%

When Lhoist North America hired Chris Soignier as Credit Manager in 2012, senior management recognized that they wanted to better control risk and reduce DSO.  They had just made DSO one of the variables that impacted bonuses for sales people, but there was still much to do in order to achieve their objectives. Chris identified … Read more

Getting Business Owners To Sign A Personal Guaranty

The easiest time to get a personal guaranty is when a business is first asking for credit. It is very easy to include this provision on a credit application as described in our free eBook, The Credit Application Handbook. Many business owners will sign a personal guaranty just because it is on the form. Alternatively, … Read more

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