Wes When trying to recover unpaid bills from customers, it is very important to ensure the approach taken in your debt collection effort is neither too aggressive nor overly-lenient. In some cases, maintaining a positive relationship with the customer is desirable, and more care should be put into the collection approach used. However, when a customer … Read more
In any debt collection effort, a debt collector should be sure to take careful notes of anything discussed with a debtor. Even collectors with great memory and recall cannot be expected to remember everything they say when talking to a collector, and not keeping a record to refer back to leads to more wasted time … Read more
Most debt collection agencies rely heavily on phone calls to contact the debtors they are collecting from. Because phone communication plays such an important roll in debt collection, it is important for debt collectors to know how to communicate effectively by phone. Here are some basic tips that can greatly increase collection success: Know what … Read more
Every debt collector understands the frustration of dealing with a debtor who gives excuse after excuse to avoid paying their debts. It can be difficult to tell if a debtor is telling the truth or simply attempting to buy themselves time; however, there are some strategies debt collectors can employ to figure out what’s really … Read more
A recent blog post by The Business Finance Store offers tips for small business owners who are having issues with clients not paying for goods and services provided. The post advises small business owners to follow five steps in order to best resolve the issue and collect the money owed. Face the problem head-on and … Read more
An article posted recently called Fake collectors are trying to scare you into paying debts you don’t owe explains the rise in recent years of fake debt collectors attempting to scare Americans into paying debts they don’t owe. Just this year, federal authorities shut down two fake debt collection scams based in California, claiming they … Read more
The Bradenton Herald Today recently published an article called Ask Doctor Debt is a Debt Collection Resource for Active Military Personnel, which explains the Servicemembers Civil Relief Act (SCRA). The SCRA is an act which was created to ease the financial burdens on members of the U.S. Military who are on active duty. According to … Read more
Most people are not aware of just how important debt collection services are to the business world. They assume that the average business customer pays their bills on time. While for the majority of businesses this is true, there are times when a business either cannot or will not pay their bills and someone has … Read more
