Tips To Help Collect Past-Due Invoices

When trying to recover unpaid bills from customers, it is very important to ensure the approach taken in your debt collection effort is neither too aggressive nor overly-lenient. In some cases, maintaining a positive relationship with the customer is desirable, and more care should be put into the collection approach used. However, when a customer … Read more

Note-Taking To Improve Debt Collections

In any debt collection effort, a debt collector should be sure to take careful notes of anything discussed with a debtor. Even collectors with great memory and recall cannot be expected to remember everything they say when talking to a collector, and not keeping a record to refer back to leads to more wasted time … Read more

Phone Call Tips for Debt Collectors

Most debt collection agencies rely heavily on phone calls to contact the debtors they are collecting from. Because phone communication plays such an important roll in debt collection, it is important for debt collectors to know how to communicate effectively by phone. Here are some basic tips that can greatly increase collection success: Know what … Read more

Debt Collection Tips For Small Businesses

A recent blog post by The Business Finance Store offers tips for small business owners who are having issues with clients not paying for goods and services provided. The post advises small business owners to follow five steps in order to best resolve the issue and collect the money owed. Face the problem head-on and … Read more

Fake Debt Collectors Scam Debtors Into Paying Debts

An article posted recently called Fake collectors are trying to scare you into paying debts you don’t owe explains the rise in recent years of fake debt collectors attempting to scare Americans into paying debts they don’t owe. Just this year, federal authorities shut down two fake debt collection scams based in California, claiming they … Read more

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