A new report by The Kaplan Group analyzed consumer and small business stress-related searches through 2025. Credit counseling and debt management searches have risen significantly over the past year, while payday loan and debt consolidation searches have declined from prior peaks. Key Takeaways Stress-Related Search Volume Recent shifts in search behavior reveal where demand for … Read more
A new Kaplan Group report reveals that more than 646,000 tech jobs were cut from 2022 to 2025, yet 78% of major public tech companies making these cuts remained financially strong—pointing to strategic decisions. This wave of layoffs is reshaping collections risk and business relationships across the tech sector, with California alone accounting for 37% … Read more
Key Findings from the Study Household debt has become an increasingly urgent financial issue in the United States, especially as different age groups experience vastly different borrowing behaviors and repayment risks. An exclusive new study from The Kaplan Group reveals that seniors over age 70 have increased their total debt by 36.2% over the past … Read more
Business debt in the U.S. has surged over the past five years—fueled by pandemic disruptions, stimulus borrowing, and a volatile interest rate environment. As refinancing costs rise and payment behavior worsens, companies face mounting financial pressure across sectors. This roundup captures the most important statistics and trends shaping the commercial debt landscape in 2025. Key … Read more
The debt collection industry is undergoing a transformative shift, driven by the rapid advancements in artificial intelligence (AI) technology. A new study by The Kaplan Group explores the impact of AI on debt collection, highlighting the key market trends, technological innovations, and operational benefits. Key Takeaway Market Overview The rapid growth projected for AI-powered debt … Read more
The B2B debt collection market is experiencing significant growth, as evidenced by clear, quantifiable data from reputable sources. A new study by The Kaplan Group provides insights into the market’s size, growth projections, and key segments in the debt collection industry. Key Takeaways Market Growth Projections The B2B debt collection market is on track to … Read more
The relationship between revenue quality and collection efficiency has become increasingly critical for sustainable growth. A new analysis by The Kaplan Group of eight leading SaaS companies reveals significant variations in how companies balance high-value revenue streams with effective collection practices, offering insights into optimal strategies for financial success. Key Takeaways Revenue Quality Revenue quality … Read more
A new study by The Kaplan Group, a commercial collection agency, examines payment collection trends among SaaS companies from 2020 to 2024, revealing significant shifts in payment patterns and operational efficiency. The software as a service (SaaS) industry’s financial health can be effectively gauged through its payment collection efficiency, particularly through metrics such as Days … Read more
A new study by The Kaplan Group, a commercial collection agency, reveals a significant shift in the U.S. debt collection industry, which has seen notable shifts from 2019 to 2024, marked by a surge in public interest. This report explores these trends, highlighting state-level variations and national patterns as revealed by recent industry and search … Read more
Student debt has become a significant financial burden, growing faster than any other form of debt for many individuals in the United States. A new study by The Kaplan Group aims to provide an overview of student debt across various states and majors, highlighting the top and bottom states in terms of average debt, the … Read more
