Maintaining client relationships as you pursue an escalated B2B debt collection is a delicate balance. Many industries are “small worlds,” and your clients could be talking to each other more than you think. As a business owner, you need to preserve your bottom line, so commercial debt collection is critical. But, how you collect outstanding … Read more
Most people think that the acronyms and terms they know are common knowledge. But the truth is that every field has its jargon and acronyms. Collections is no different. Whether you’re talking to your accounts receivable department, or hiring a collection agency, you are likely to hear a lot of terms you don’t know. You … Read more
What will be different about accounts receivable in 2021? Most of us will be pretty eager to leave 2020 behind. But, a lot of what we’re experiencing now, will most likely carry over into the new year. At least in terms of the economy. Here are 5 trends I’m expecting to see emerge or continue … Read more
Thanksgiving is almost here, which means it’s actually time to start thinking about your office and the winter holidays. Just like everything else, the holidays are going to be a little different this year. This year, with so many offices still working remote, trying to bring people together around the holidays is especially challenging and … Read more
Cancelled events. From personal events like weddings to trade shows, Covid-19 has hit the event industry hard. Cancellations affect event organizers, professional entertainers, marketers and attendees. For some businesses, an annual trade show is where they make most of their sales. Being out the new sales and potentially the deposits on the show can hit … Read more
All too often during the collection process our clients need to consider which is best for them, a lump sum payment with at a significant discount of what they are owed or a long-term payment plan for the full amount. We always want to collect 100%, but that isn’t always the right business decision for … Read more
No one wants to be in debt. However, there are times when owing money in order to reach a higher goal is a good thing. It can be argued that our economic system requires some level of borrowing and owing. So, knowing whether a debt is good or bad for you or your business is … Read more
If collection agents like me are calling you, you need to reduce your debt. The Covid-19 pandemic has been hard on a lot of businesses and business owners. People who have never been late with a payment in their life are suddenly facing a pile of bills. To avoid your account being sent to collections, … Read more
For a business owner, your business credit rating is an important asset. Just like people, businesses sometimes have trouble paying their bills. This is especially true in the current economic environment. Commercial collection agencies like ours specialize in collecting on B2B debt. If your business is getting calls from a collection agency, you may wonder … Read more
Cash is King during COVID-19. Poor cash flow can cause a significant number of financial issues but in a pandemic it can destroy your business. The good news is, strengthening your cash flow in a volatile environment can improve your overall cash position. Cash flow is about both bringing in more cash and spending less … Read more
No matter what kind of business you run, the current pandemic is probably testing your leadership skills. Whether your business has gone online, or is still physically open, you are handling new expectations, rules, and staff concerns. Research shows that one of the qualities that most helps leaders remain effective in a crisis is mindfulness. … Read more
Negotiations are a large part of any collections business, and empathy is at the heart of every negotiation. Empathy means being able to see and understand someone else’s point of view and needs. So, while I may want to collect as much of the money owed to my client as possible, I also need to … Read more
During this difficult time, protecting your health and the health of your family is the most important task. Of course, the health of your business is critical as well. The Covid-19 crisis will end. When it does, you want your business to be in as good a shape as possible. Keeping your business running and … Read more
As a collection agency, we obviously think that we’re in the best position possible to help you collect on unpaid invoices. But, we are sometimes asked for alternatives. We don’t take it personally, we know people like options. Here are four other ways you could potentially deal with unpaid invoices. Invoice Factoring With invoice factoring … Read more
You’ve probably heard that there’s a statute of limitations on debt. Whether you owe money or are owed money, you’re probably eager to know if your debt can still be collected on. In both cases the answer is … it depends. What Does a Statute of Limitations Mean If you watch a lot of police … Read more
Let’s be honest. Most of us are very good at making new year’s resolutions, we’re just not very good at keeping them. People tend to keep resolutions until about January 15th, but by the time January 31st rolls around, they’ve generally moved on, or rather back. Goals are hard to keep. The new year is … Read more
The year 2020 brings more than just a new decade, it brings a new crop of laws. From legalized marijuana in Illinois to California’s new laws regarding freelance employees, there are multiple laws that could impact your business’s finances. According to a survey by ComplyRight, only one in four businesses are “very confident” in their … Read more
Nonprofits and for profits differ from each other in many ways. But, one thing the two types of companies have in common is that they both need to collect money in order to keep on the lights. People often believe that selling items or charging for something jeopardizes a nonprofit’s tax-free status. This is not … Read more
We’ve all been taught that the first Thanksgiving was celebrated by colonists who were grateful for their survival and the harvest. The more historically minded among us know that this story isn’t 100% accurate, and that the first colonists certainly weren’t eating pumpkin pie and stuffing. But still, once a year we gather around a … Read more
I don’t want to shock you, but even though we are now almost at 2020, and electronic banking, no cash stores, and ATMs are all part of everyday life, a lot of people out there are still writing checks. Some people write checks because that’s what they’re used to doing. Some people like to write … Read more
