Dean Kaplan 
In today’s tight economy, one of the biggest threats to growth is slow payment—not just losing customers or market share. An exclusive new 2025 survey from The Kaplan Group reveals the significant revenue and cash flow risks businesses face from delayed payments—particularly for mid-sized firms and industries like SaaS, healthcare, and professional services. The survey … Read more
Business debt in the U.S. has surged over the past five years—fueled by pandemic disruptions, stimulus borrowing, and a volatile interest rate environment. As refinancing costs rise and payment behavior worsens, companies face mounting financial pressure across sectors. This roundup captures the most important statistics and trends shaping the commercial debt landscape in 2025. Key … Read more
Late payments are a growing challenge for businesses, with increasing economic uncertainty amplifying the risks associated with cash flow disruptions. For the first time, an exclusive survey from The Kaplan Group reveals the preventive strategies that distinguish companies excelling in collections from those facing persistent payment delays. The survey was conducted among 100 financial decision … Read more
As the U.S. ramps up tariffs on imports from countries like China, Canada, and Mexico, a new financial consequence is emerging: an accelerating rise in consumer debt. An exclusive new study from The Kaplan Group explores how the cost of tariffs is being passed down to consumers, leading to increased credit card usage, higher debt … Read more
Late last year, the Federal Trade Commission (FTC) approved a revision to 16 CFR Part 425, the rule concerning recurring subscriptions and other negative option plans. The law becomes effective May 14, 2025 unless overturned or legally challenged. Over 99% of the auto-renewal contracts that we enforce for our clients are not compliant with the … Read more
Late payments are a growing challenge for businesses, with increasing economic uncertainty amplifying the risks associated with cash flow disruptions. In an exclusive new survey, The Kaplan Group reveals a striking trend: companies that outsource more overdue invoices to collection agencies experience substantially higher recovery success. The survey was conducted among 100 financial decision makers, … Read more
While Boomers and Gen X steadily built equity, Millennials and Gen Z are starting adulthood with crushing debt loads that delay or derail buying a home. An exclusive new study from The Kaplan Group reveals a strong negative correlation between student debt and homeownership rates, and when segmented by age group, the generational divide becomes … Read more
A new study, based on an exclusive survey by The Kaplan Group, provides a comprehensive analysis of payment collection challenges, focusing on companies affected by high and very high Days Sales Outstanding (DSO). Our research spans multiple industries, including manufacturing, retail, professional services, and healthcare. The survey gathered insights into revenue distributions, industry-specific trends, and … Read more
Trade vulnerability is a growing issue for many industries in the American economy. Certain industries are at significant risk as tariffs are raised. This increased vulnerability could disrupt supply chains and impact the overall economy with an increase in payment delays or defaults. A new study by The Kaplan Group found that several specific industries … Read more
The debt collection industry is undergoing a transformative shift, driven by the rapid advancements in artificial intelligence (AI) technology. A new study by The Kaplan Group explores the impact of AI on debt collection, highlighting the key market trends, technological innovations, and operational benefits. Key Takeaway Market Overview The rapid growth projected for AI-powered debt … Read more
