Warning Signs of Business Collection Problems

There are typically signs beforehand that a customer is in financial trouble. Your entire organization should be trained to spot these red flags long before those customers hit 90 days past due. Often times your sales or service teams will be in a better position to spot these problems than your finance or credit teams, so this isn’t just a back office concern.

Potential Collection Problem Red Flags


About The Author:

Dean Kaplan is Principal at The Kaplan Group. Dean's exper­tise is widely rec­og­nized in the debt col­lec­tion indus­try. His advice has been pub­lished in a num­ber of indus­try newslet­ters such as Credit Today and InsideARM and he is a fre­quent speaker at indus­try events.

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