99% of B2B Auto-Renewals Are No Longer Enforceable As Written

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Late last year, the Federal Trade Commission (FTC) approved a revision to 16 CFR Part 425, the rule concerning recurring subscriptions and other negative option plans.  The law becomes effective May 14, 2025 unless overturned or legally challenged.  Over 99% of the auto-renewal contracts that we enforce for our clients are not compliant with the … Read more

Overdue and Undervalued: How Higher Outsourcing of Collections Drives Stronger Recovery Rates

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Late payments are a growing challenge for businesses, with increasing economic uncertainty amplifying the risks associated with cash flow disruptions.  In an exclusive new survey, The Kaplan Group reveals a striking trend: companies that outsource more overdue invoices to collection agencies experience substantially higher recovery success. The survey was conducted among 100 financial decision makers, … Read more

How Student Debt Is Locking Millennials and Gen Z Out of Homeownership

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While Boomers and Gen X steadily built equity, Millennials and Gen Z are starting adulthood with crushing debt loads that delay or derail buying a home. An exclusive new study from The Kaplan Group reveals a strong negative correlation between student debt and homeownership rates, and when segmented by age group, the generational divide becomes … Read more

Exclusive Survey Insights on The Impact of High Days Sales Outstanding

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A new study, based on an exclusive survey by The Kaplan Group, provides a comprehensive analysis of payment collection challenges, focusing on companies affected by high and very high Days Sales Outstanding (DSO).  Our research spans multiple industries, including manufacturing, retail, professional services, and healthcare. The survey gathered insights into revenue distributions, industry-specific trends, and … Read more

Which Industries Face the Highest Tariff Risk?

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Trade vulnerability is a growing issue for many industries in the American economy. Certain industries are at significant risk as tariffs are raised. This increased vulnerability could disrupt supply chains and impact the overall economy with an increase in payment delays or defaults. A new study by The Kaplan Group found that several specific industries … Read more

The AI-Driven Transformation of Global Debt Collection

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The debt collection industry is undergoing a transformative shift, driven by the rapid advancements in artificial intelligence (AI) technology. A new study by The Kaplan Group explores the impact of AI on debt collection, highlighting the key market trends, technological innovations, and operational benefits. Key Takeaway Market Overview The rapid growth projected for AI-powered debt … Read more

The Growth of the B2B Debt Collection Market

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The B2B debt collection market is experiencing significant growth, as evidenced by clear, quantifiable data from reputable sources. A new study by The Kaplan Group provides insights into the market’s size, growth projections, and key segments in the debt collection industry. Key Takeaways Market Growth Projections The B2B debt collection market is on track to … Read more

How to Optimize SaaS Revenue and Collections

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The relationship between revenue quality and collection efficiency has become increasingly critical for sustainable growth. A new analysis by The Kaplan Group of eight leading SaaS companies reveals significant variations in how companies balance high-value revenue streams with effective collection practices, offering insights into optimal strategies for financial success. Key Takeaways Revenue Quality   Revenue quality … Read more

Which Generations Are The Most Responsible Savers?

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A new study by The Kaplan Group explores the relationship between generational spending patterns and geographical cost of living. It also examines how location-based cost of living impacts savings potential more significantly than raw income, with lower-cost states demonstrating higher savings scores despite lower median incomes. Key Takeaways Generational Savings Potential Generational spending patterns reveal … Read more

New Study: Subscription SaaS Receivables Collections 

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A new study by The Kaplan Group, a commercial collection agency, examines payment collection trends among SaaS companies from 2020 to 2024, revealing significant shifts in payment patterns and operational efficiency. The software as a service (SaaS) industry’s financial health can be effectively gauged through its payment collection efficiency, particularly through metrics such as Days … Read more

America’s Hottest Side Gigs Revealed

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In recent years, side hustles have gained significant traction as individuals seek additional income streams and entrepreneurial opportunities. A new study by The Kaplan Group examines search trends for various side hustles, the challenges associated with starting these ventures, and the geographic distribution of new business applications across the United States. Key Takeaways Dropshipping as … Read more

A New Study Reveals Growing Interest for Debt Collectors Across US States

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A new study by The Kaplan Group, a commercial collection agency, reveals a significant shift in the U.S. debt collection industry, which has seen notable shifts from 2019 to 2024, marked by a surge in public interest. This report explores these trends, highlighting state-level variations and national patterns as revealed by recent industry and search … Read more

High-Paying Jobs and the Cities That Attract Them

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A new study by The Kaplan Group analyzing Bureau of Labor Statistics (BLS) wage data provides insights into the disparities in salaries across states and occupations within the United States. By examining mean annual salaries, the study identifies the highest-paying states, occupations, and metropolitan areas. Key Takeaways Highest Salary in Massachusetts According to the 2023 … Read more

Which State has the most Student Debt in the United States?

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Student debt has become a significant financial burden, growing faster than any other form of debt for many individuals in the United States. A new study by The Kaplan Group aims to provide an overview of student debt across various states and majors, highlighting the top and bottom states in terms of average debt, the … Read more

Credit Reporting With Medical Debts

When you are injured due to someone else’s negligence, the medical bills can quickly pile up. A car accident can lead to minor injuries that need to be treated, such as whiplash, or it can lead to more severe injuries, such as a broken spine. A slip and fall could lead to a simple twisted … Read more

Which US Financial Districts Could See The Most Office Foreclosures?

Office loan defaults pose a high risk for major US financial districts, potentially signaling impending issues for large cities. A new study by The Kaplan Group analyzed office building data in key US financial districts to determine which are most at risk of a large number of loan defaults or even geo-centric office firesales. Districts … Read more

New Study Reveals Unprecedented Levels of Debt for Americans

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A new study by The Kaplan Group shows that the debt burden has reached an all-time high for American households. We analyzed the evolution of auto loans, mortgages, credit card and student loans since 2003. Key Takeaways All-time high Auto loans, mortgages, and student loans are at an all-time high since 2003. Although the total … Read more

States with The Biggest Debt Burdens

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A new study by Kaplan shows that the average monthly search for “debt relief” on Google has grown by 49% in the past year, highlighting a national concern about managing financial obligations. This study identifies the states facing the most significant challenges and those with a potentially healthier financial landscape. Key Takeaways Search Interest for … Read more

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