Washington, D.C. Collection Agency

Businesses in Washington, D.C. have been relying on The Kaplan Group to provide exceptional commercial collection services for twenty-five years.  The experience base of our collectors includes consulting for and holding high level positions at manufacturing, service and technology companies among others.  Our varied experiences allow us to apply unique and effective methods to the collection process, resulting in our 85% success rate on large viable claims.  We are ready to start working to solve all your B2B collection issues!


There is no fee unless we collect.

Contingency rates range from 10% to 25%.

We are Washington DC’s large commercial claims experts

We produce an 85% success rate on large viable claims.


Call us: (202) 664-8778


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Our Mission

We’ve had the same mission since we opened our doors in 1991:  Once you issue a valid invoice, you deserve to be paid what is due.  We work every claim we receive until our client is paid what is owed or we determine that your customer has gone out of business or is judgment proof.

Our collection team is of the highest quality because we hire the best!  We have fine-tuned our commercial collection techniques based on our business experience and our outstanding negotiation skills, leading to our 85% success rate on large viable claims.  Because of our excellent success rate, we are able to offer very competitive contingency rates for our services (10 – 25%).

We know exactly how to maximize our chances of success on every claim we work and we never use letter series, auto dialers, USA-based script reading collectors or overseas call centers.  Our collectors all have proven track records in negotiation and collections and hold college or graduate degrees.  Our collectors spend the time to really understand what is going on with your customer as well as the specific claim that is being worked.  We use our experience base and the claim specifics to come up with a custom collection strategy that will maximize the chances of collection success, and then we get you paid!

If our initial collection effort doesn’t yield payment, then we turn the claim over to our in house law firm and we do a full second collection effort, for the same competitive contingency rate you originally signed up for.  We solve 97% of our claims without having to litigate; however, if litigation is the only way to get paid, we have a network of collection attorneys throughout the USA that will take your case on a contingency basis, and we will continue to handle the claim for you throughout this process.

Our happy customers have given us many 5 star online ratings and we have an A+ rating with the Better Business Bureau.  We are ready to help you with all your commercial collection needs.  Call us or fill out our simple Request a Free Consultation form and get started with us today!

Call us today at (202) 664-8778 and we’ll start collecting your money tomorrow!

We Understand Business in Washington, D.C.

Not surprisingly, the federal government accounts for nearly 30% of the jobs in Washington, D.C.  Other important industries to the economy include tourism, professional associations, industry trade groups, lobbying firms, trade unions, non-profits, independent contractors and law firms.  Our collectors’ varied work backgrounds and excellent negotiation skills have proven indispensable when working claims in every imaginable industry in Washington, D.C., and throughout the USA.  We have used the breadth of our combined backgrounds to come up with a collection method that works, and while we specialize in large claims, we are adept at collecting no matter the size of the debtor or debt owed.  Don’t wait any longer.  Call today and let’s get started collecting your money!

Company president Dean Kaplan was a management consultant at KPMG for eight years. During his tenure, he helped hundreds of companies with business plans, mergers, acquisitions and valuations. He owned, operated and dramatically grew a manufacturing business and has been a CFO for several technology companies.

kaplancollectionagency Anne Kaplan was Associate General Counsel for Turner Broadcasting (TNT & TBS) and West Coast Counsel for the MPAA (Motion Picture Association of America).

Jerry Kaplan has been a commercial debt collection expert for over 4 decadesJerry Kaplan co-founded a bank and a bankruptcy preference defense company in addition to Kaplan & Kaplan, one of the largest commercial collection agencies in the country when he sold it in 1989.


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See What Others Say About the Kaplan Group:



The Kaplan Group is a very professional organization and a pleasure to work with. They provide excellent services that are greatly appreciated. We highly recommend The Kaplan Group!

– Ema Di Angelo

Washington, D.C. Collection Agency Office

The Kaplan Group

Washington, D.C.

Collection Agency Tips for Washington, D.C. Businesses

Adding a personal guaranty to your credit application will often make your past due accounts more collectible.  Obviously, not every customer will agree to provide a personal guaranty, but it’s a good idea to ask for one.  Signors can opt to cross out the term or refuse to sign the application if they are unwilling to guaranty their future purchases.  While a personal guaranty does not assure that you will get paid, the advantages of having one include:

  • It provides an additional source of payment (i.e., the guarantor).
  • If your customer’s business goes belly up, you can pursue payment from the personal guarantor.
  • The guarantor will view the guaranteed invoices as a higher payment priority than the non-guaranteed invoices.

In our experience, when owners see their businesses failing, they frequently spend the last few months obtaining credit that is not guaranteed, and use the final revenues to pay off invoices that are personally guaranteed.

Ready To Collect Your Money?