Our collectors each have at least 10 years of experience. Many have advanced degrees (MBA, JD) and extensive international business experience as executives, advisers and consultants. Our staff has worked inside hundreds of companies of all sizes, industries, and levels which gives us unique insights into many of the companies we collect from and the people we deal with. We figure out the real reason you have not been paid and use this information to achieve success. Our expertise is recognized by the industry. Dean Kaplan, who personally handles all very large claims and oversees all claims over $5,000, is a frequent lecturer at industry events sponsored by Riemer Reporting, D&B (Dun & Bradstreet), and NACM (National Association of Credit Managers). His articles appear regularly in Credit Today, InsideARM, Accounts Recovery, Credit Matters, The Debt Collector, and Credit and Collection News. He has completed over $500 million in transactions during his 30 year international business career including travel to over 40 countries. We utilize this unique experience, capability and insight to achieve outstanding results on all claims. To hire the premier Houston commercial collection agency, call us today or fill out the Request A Quote form to get an immediate response by email.
Call us today at (832) 314-5774 and we'll start collecting your money tomorrow!
We Understand Business in Houston
Since 1901, energy has been a primary industry in the greater Houston area. We represent one of the top 5 multi-national oil companies for their collection problems. We also represent one of the largest international companies that rent equipment to the energy industry. Other key industries in the Houston area include chemicals, financial services, computer software, containers and processed food. With this diversity, The Kaplan Group is uniquely equipped to provide collection services since we have worked in all these industries and many others over our nearly 25 year history. Our expertise ranges from small businesses all the way up to conglomerates so we are ready to get your money no matter what the scenario. We tailor each collection effort to the specifics of that claim to ensure the highest chance of success.
We are a quality control/inspection company. We deal with emergencies and so don't always get the PO number and documentation from our customers that we should. When the emergency is over, some companies don’t want to pay. Our company has used the Kaplan Group about 5 times over the past 2 years. The amount of money we were trying to collect ranged from about $1,500 to $60,000. The Kaplan Group was efficient and organized. They were able to get payments from companies that consistently ignored all of our communications. From my dealings with them, they seem honest. I recommend them.
- Deborah Anderson
Houston Collection Agency Office
Address:The Kaplan Group
516 San Felipe St. #320
Houston, TX 77056
Houston Collection Agency Resources
We frequently use the resources below when collecting from Houston companies:
Collection Agency Tips for Houston Businesses
When faced with a delinquent customer, try to avoid entering into a payment plan agreement with the customer. Of course, not every customer will be able to pay for a large order in one single payment, but every company should strive to collect payments in full whenever possible. When you enter into a payment plan with a customer, it can be seen as a signal that the company is willing to accept late payments or payments being stretched out over a long time period. This can lead to a lower return on sales and put downward pressure on the company’s profitability. In addition, valuable company resources must be used to manage the payment plan and make sure the customer stays on track with the terms of the repayment. Whenever possible, avoid payment plans unless there is no other option available. When implementing a payment plan, try to standardize the structure across customers to make the management task as efficient as possible.