Jacksonville Collection Agency

The Kaplan Group has a 20 year record of providing superior commercial collection agency services for Florida businesses.  We have industry recognized expertise collecting on large claims throughout the USA.


There is no fee unless we collect.

Contingency rates range from 10% to 25%.

We are Jacksonville’s large commercial claims experts

We produce an 85% success rate on large viable claims.


Call us: (904) 521-9330


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Our Mission

Our collectors each have 10+ years of experience.  Dean Kaplan personally oversees all claims over $5,000 and personally handles all very large claims.  He has completed over $500 million in transactions and traveled to over 40 countries during his 30 year career.  Many of our collectors have advanced degrees (MBA, JD) and extensive business experience as executives or consultants to companies of virtually all sizes in all industries.  This gives us unique insights into determining why you have not been paid and how to get your money. Credit Today, InsideARM, Credit and Collection News, The Debt Collector, Accounts Recovery and Credit Matters frequently publish our advice which we readily share with credit departments and our competitors.  We have presented at dozens of conferences sponsored by Riemer Reporting, D&B (Dun & Bradstreet), NACM (National Association of Credit Managers).  To get your money, call us today or fill out the Request A Quote form.

Call us today at (904) 521-9330 and we’ll start collecting your money tomorrow!

We Understand Business in Jacksonville

Due to Jacksonville’s impressive deepwater port, the automotive parts and accessories industry is flourishing.  Other industries of note include pulp and paper mills, construction equipment, building materials, aircraft manufacturing, beer, optical products and surgical products all adding to the diversity and fast pulse of the area.  The Kaplan Group has been providing collection services in the Jacksonville area for many years and is experienced in many industries as well as businesses of all sizes.  Our collectors have worked in multinational as well as small business environments and bring an experience spectrum to the collection process that is unmatched in the industry.  A unique collection strategy is developed for each claim and enables our collectors to achieve the highest level of success.  Call now and let us get your money!

Company president Dean Kaplan was a management consultant at KPMG for eight years. During his tenure, he helped hundreds of companies with business plans, mergers, acquisitions and valuations. He owned, operated and dramatically grew a manufacturing business and has been a CFO for several technology companies.

kaplancollectionagency Anne Kaplan was Associate General Counsel for Turner Broadcasting (TNT & TBS) and West Coast Counsel for the MPAA (Motion Picture Association of America).

Jerry Kaplan has been a commercial debt collection expert for over 4 decadesJerry Kaplan co-founded a bank and a bankruptcy preference defense company in addition to Kaplan & Kaplan, one of the largest commercial collection agencies in the country when he sold it in 1989.


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See What Others Say About the Kaplan Group:



Dean and The Kaplan Group have been a business partner with my organization for over 10 years. We always receive excellent service, timely responses, and successful recoveries! I would recommend their services to any organization.

– Mark Zjawinski

Jacksonville Collection Agency Office


The Kaplan Group
4720 Salisbury Road #210
Jacksonville, FL 32256


(904) 521-9330

Collection Agency Tips for Jacksonville Businesses

Many collection issues are less than straight forward. The debtor may be dealing with a multitude of issues within the company that are causing the slow payment. Therefore, when a collector begins the task of collecting on past due invoices, it is frequently not a good strategy to just blindly dive in and aggressively pursue payment. Often, being a good listener and trying to understand the underlying issues the debtor is dealing with which may be causing the delinquency will lead to ultimate collection success. A good collector will take the time to review the debtor’s situation and even offer them advice to remedy the problem they are having, particularly if the debtor is having trouble managing accounts receivable. When the collector shares his knowledge and resources, this can help to strengthen the relationship with the debtor and make the collection process go much more smoothly. Surprisingly, we have turned some debtors into clients when we have attempted to listen and help them manage their receivables more efficiently.

Ready To Collect Your Money?