Columbus Collection Agency

For twenty-five years, The Kaplan Group, a commercial collection agency, has been providing exceptional service and results to clients who are dealing with delinquent customers.  Our collectors are highly qualified and trained.  We create a custom collection strategy for every claim to Get You Paid!


There is no fee unless we collect.

Contingency rates range from 10% to 25%.

We are Columbus’s large commercial claims experts

We produce an 85% success rate on large viable claims.


Call us: (614) 484-0707


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Our Mission

Our collectors are among the best in the business, each having a minimum of 10 years of relevant experience and some having extensive experience overseas as consultants, advisors and executives.  Many hold post-graduate degrees including MBAs and JDs.  Our professionals have held positions in a myriad of companies of all sizes and industries, enabling us to bring unique insights and collection strategies into the companies and the people we are dealing with.  We study each claim, we determine the real reason for the nonpayment, and then we use this information to get your money.  Our industry recognizes our expertise.  Our President, Dean Kaplan, handles all large claims personally,  and frequently speaks at industry events sponsored by NACM (National Association of Credit Managers), D & B (Dun & Bradstreet), and Reimer Reporting.  He writes articles which regularly appear in Credit Matters, The Debt Collection, Accounts Recovery, Credit and Collection News, InsideARM, and Credit Today.  During his 30-year international business career, Dean has traveled to over 40 countries and has completed transactions of over $500 million.  We use our unique and unmatched skillset to achieve excellent results for our clients.  Call us today to hire Columbus’ premier commercial collection agency, or fill out our simple Request a Quote form.  You won’t be sorry!

Call us today at (614) 484-0707 and we’ll start collecting your money tomorrow!

We Understand Business in Columbus

The economy of Columbus is strong and diverse with banking, education, insurance, food, logistics, steel, defense, fashion, energy, medical research, retail, hospitality, healthcare and technology among its biggest industries.  The city boasts four Fortune 500 companies as well as many government jobs due to Columbus’ state capital status.  The vast experience of The Kaplan Group across every imaginable industry and with companies of all sizes makes us the perfect fit for providing debt collection services in Columbus.  We use our unique skillset to develop a collection strategy that is customized to the circumstances of each claim, resulting in the best chance for collection success.  Come join our long list of satisfied customers.  Call us for a consultation or fill out our simple Get a Quote form today.

Company president Dean Kaplan was a management consultant at KPMG for eight years. During his tenure, he helped hundreds of companies with business plans, mergers, acquisitions and valuations. He owned, operated and dramatically grew a manufacturing business and has been a CFO for several technology companies.

kaplancollectionagency Anne Kaplan was Associate General Counsel for Turner Broadcasting (TNT & TBS) and West Coast Counsel for the MPAA (Motion Picture Association of America).

Jerry Kaplan has been a commercial debt collection expert for over 4 decadesJerry Kaplan co-founded a bank and a bankruptcy preference defense company in addition to Kaplan & Kaplan, one of the largest commercial collection agencies in the country when he sold it in 1989.


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See What Others Say About the Kaplan Group:



The Kaplan Group helped us recover debt from a difficult client. They were always prompt in responding to emails/calls and kept us informed during the entire process. Would use them again if the unfortunate need arose.

– Mariana Morris

Columbus Collection Agency Office

The Kaplan Group

Columbus, OH

Columbus Collection Agency Resources

We frequently use the resources below when collecting from Columbus companies:


  • Columbus Chamber of Commerce
  • Columbus Bar Association
  • Ohio Secretary of State
  • Columbus Business Journal
  • Columbus Business License
  • Ohio Department of Commerce Licensing

Collection Agency Tips for Columbus Businesses

If your delinquent customer is a large, well-known company, then something is wrong. If you can’t figure out what is wrong, then you need a professional team on your side to protect your interests and get your money. The longer you wait without making progress, the harder it becomes to get paid. Your contacts move on to new jobs, commitments are forgotten, paper trails are harder to pull together, trust deteriorates, small issues get larger, and a host of other problems may be encountered that are difficult to navigate successfully.

If your delinquent customer is a small or mid-size company experiencing explosive growth and they are just having working capital issues, then careful patience and monitoring may be all that is required. But if their excuse for not paying is for any other reason, you could be on the path to never get paid. The sooner you act with customers who are struggling financially, the better chance you will have in recovering the most money possible. The likelihood of collecting declines more than 1% per week based on nationwide results published by the Commercial Law League of America.

If you are reading this, most likely you need help and you need it now. When evaluating collection agencies, the key issue is not the contingency rate, but the likelihood of that team collecting your money. We have very competitive contingency rates, but most importantly, a superior team that generates superior results. Contact us today and we’ll be working to get your money tomorrow! Call us now, fill out the Request A Quote form on this page, or use the navigation bar at the top of this page to learn more about who we are, how we create success, and what we charge. Visit our resource center for tips on how to improve your credit department and a comprehensive guide on how to select a collection agency.

Ready To Collect Your Money?