Columbus Collection Agency

For twenty-five years, The Kaplan Group, a commercial collection agency, has been providing exceptional service and results to clients who are dealing with delinquent customers.  Our collectors are highly qualified and trained.  We create a custom collection strategy for every claim to Get You Paid!

  • There is no fee unless we collect
  • Contingency rates range from 10% to 25%
  • We are Columbus’s large commercial claims experts
  • We produce an 85% success rate on large viable claims.

Call us: (614) 484-0707


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Our Mission

Our collectors are among the best in the business, each having a minimum of 10 years of relevant experience and some having extensive experience overseas as consultants, advisors and executives.  Many hold post-graduate degrees including MBAs and JDs.  Our professionals have held positions in a myriad of companies of all sizes and industries, enabling us to bring unique insights and collection strategies into the companies and the people we are dealing with.  We study each claim, we determine the real reason for the nonpayment, and then we use this information to get your money.  Our industry recognizes our expertise.  Our President, Dean Kaplan, handles all large claims personally,  and frequently speaks at industry events sponsored by NACM (National Association of Credit Managers), D & B (Dun & Bradstreet), and Reimer Reporting.  He writes articles which regularly appear in Credit Matters, The Debt Collection, Accounts Recovery, Credit and Collection News, InsideARM, and Credit Today.  During his 30-year international business career, Dean has traveled to over 40 countries and has completed transactions of over $500 million.  We use our unique and unmatched skillset to achieve excellent results for our clients.  Call us today to hire Columbus’ premier commercial collection agency, or fill out our simple Request a Quote form.  You won’t be sorry!

Call us today at (614) 484-0707 and we'll start collecting your money tomorrow!

We Understand Business in Columbus

The economy of Columbus is strong and diverse with banking, education, insurance, food, logistics, steel, defense, fashion, energy, medical research, retail, hospitality, healthcare and technology among its biggest industries.  The city boasts four Fortune 500 companies as well as many government jobs due to Columbus’ state capital status.  The vast experience of The Kaplan Group across every imaginable industry and with companies of all sizes makes us the perfect fit for providing debt collection services in Columbus.  We use our unique skillset to develop a collection strategy that is customized to the circumstances of each claim, resulting in the best chance for collection success.  Come join our long list of satisfied customers.  Call us for a consultation or fill out our simple Get a Quote form today.

Dean Kaplan, expert negotiator and debt collector, is the President of The Kaplan Group
Company president Dean Kaplan was a management consultant at KPMG for eight years. During his tenure, he helped hundreds of companies with business plans, mergers, acquisitions and valuations. He owned, operated and dramatically grew a manufacturing business and has been a CFO for several technology companies.
Anne Kaplan was Associate General Counsel for Turner Broadcasting (TNT & TBS) and West Coast Counsel for the MPAA (Motion Picture Association of America).
Jerry Kaplan has been a commercial debt collection expert for over 4 decades
Jerry Kaplan co-founded a bank and a bankruptcy preference defense company in addition to Kaplan & Kaplan, one of the largest commercial collection agencies in the country when he sold it in 1989.

See What Others Say About the Kaplan Group:


The Kaplan Group helped us recover debt from a difficult client. They were always prompt in responding to emails/calls and kept us informed during the entire process. Would use them again if the unfortunate need arose.

- Mariana Morris

Columbus Collection Agency Office

Columbus Collection Agency Resources

We frequently use the resources below when collecting from Columbus companies:

Collection Agency Tips for Columbus Businesses

For most debt collection disputes, our opinion is that going to court produces better collection results than opting for arbitration.  In most cases, the costs associated with arbitration are higher than the filing fees charged when going to court.  The reason for this is that in arbitration, you are required to pay the arbiter for his or her time.  In addition, when arbitrating, you are not able to do discovery to the same extent as when you are in litigation, and this can be particularly important if the debtor is disputing the amount owed, especially with totally made up disputes.  When going to court, many allow requests for pre-judgment attachments, more quickly putting increased pressure on Applicants, but arbitration does not allow for this.  Finally, there are lots of attorneys throughout the USA who are willing to perform the collection effort on a contingency fee basis (and our collection agency has a large nationwide network of attorneys we work with when litigation is the only way to collect), so there is no difference between the attorney fees associated with litigation vs. arbitration.  Potentially lower attorney fees is one of the biggest arguments made in favor of arbitration over litigation, but in the vast majority of collection matters we have dealt with, this has not been true, and the majority of credit applications we have reviewed call for litigation, not arbitration.