San Diego Collection Agency

The Kaplan Group has been San Diego’s premier commercial collection agency since 1991. This is reflected in our A+ rating with the Better Business Bureau and 85% success rate on large viable claims. We’ve helped San Diego companies in a wide variety of industries collect from their customers throughout California, all 50 states and the world.


There is no fee unless we collect.

Contingency rates range from 10% to 25%.

We are San Diego’s large commercial claims experts.

We produce an 85% success rate on large viable claims.


Call us: (619) 309‑6458


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Our Mission

We believe every client should get paid for every valid invoice. We don’t quit until we have your money or your customer is insolvent.

The Kaplan Group has assembled a group of business professionals and debt collection techniques to achieve this mission. We don’t use overseas call centers, letter series, auto-dialers or script reading collectors like most collection agencies. Instead, our professionals develop a deep understanding of each individual claim and the non-paying customer and then create a strategy that is focused on maximizing the likelihood of success. We can provide this higher level of service at very competitive contingency rates because of our unrivaled success rate in getting your money.

Our California based professionals have experience and education that you can’t find anywhere else. Many have graduate or college degrees. We’ve worked as senior executives, consultants, and managers for a wide variety of companies. We use that inside knowledge to figure out the best way to collect on each claim. And then we collect!

Our in-house law firm will do a full second debt collection effort if necessary. There is no extra or upfront charge for this service – you pay the same low rate whether we collect as an agency or attorney.

We have an 85% success rate on large viable claims and 76% on viable claims under $10,000. Over 97% of our successful cases are solved without going to court. But, if litigation is the only way to collect, we have a nationwide network of attorneys who will handle your case on a contingency basis. We hate the courtroom, but we won’t hesitate to go there upon your written approval if that is the only way to get your money.

Of the thousands of collection agencies in the USA, we are one of less than 250 that have been qualified by the International Association of Commercial Collectors. The Better Business Bureau gives our collection agency an A+ rating. We are licensed and bonded to collect in all 50 states. We have never had a complaint filed against our firm and every online review is 5-Star.

Call us today at (213) 359-8709 and we’ll start collecting your money tomorrow!

We Understand Business in San Diego

The Kaplan Group’s professional debt collection specialists are active members of the Southern California business community. We’ve proudly served as executives, consultants and litigators for a wide variety of San Diego companies.

We have direct business experience in many of San Diego’s main industries including entertainment, aerospace, manufacturing, real estate, finance and service industries, and we use our experience and connections to achieve superior debt collection results.

Company president Dean Kaplan was a management consultant at KPMG for eight years. During his tenure, he helped hundreds of companies with business plans, mergers, acquisitions and valuations. He owned, operated and dramatically grew a manufacturing business and has been a CFO for several technology companies.

kaplancollectionagency Anne Kaplan was Associate General Counsel for Turner Broadcasting (TNT & TBS) and West Coast Counsel for the MPAA (Motion Picture Association of America).

Jerry Kaplan has been a commercial debt collection expert for over 4 decadesJerry Kaplan co-founded a bank and a bankruptcy preference defense company in addition to Kaplan & Kaplan, one of the largest commercial collection agencies in the country when he sold it in 1989.


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See What Others Say About the Kaplan Group:



This agency has great customer service and all of their communication is very detailed and personalized. They are able to collect some really tough accounts that I never thought possible! Great agency!

-Mary Pacini, Avnet, Electronics Distributor

San Diego Collection Agency Office


The Kaplan Group
330 A Street
San Diego, CA 92101


(619) 309‑6458

San Diego Collection Agency Resources

We frequently use the resources below when collecting from San Diego companies:


Collection Agency Tips for San Diego Businesses

If your delinquent customer is a large, well-known company, then something is wrong. If you can’t figure out what is wrong, then you need a professional team on your side to protect your interests and get your money. The longer you wait without making progress, the harder it becomes to get paid. Your contacts move on to new jobs, commitments are forgotten, paper trails are harder to pull together, trust deteriorates, small issues get larger, and a host of other problems may be encountered that are difficult to navigate successfully.

If your delinquent customer is a small or mid-size company experiencing explosive growth and they are just having working capital issues, then careful patience and monitoring may be all that is required. But if their excuse for not paying is for any other reason, you could be on the path to never get paid. The sooner you act with customers who are struggling financially, the better chance you will have in recovering the most money possible. The likelihood of collecting declines more than 1% per week based on nationwide results published by the Commercial Law League of America.

If you are reading this, most likely you need help and you need it now. When evaluating collection agencies, the key issue is not the contingency rate, but the likelihood of that team collecting your money. We have very competitive contingency rates, but most importantly, a superior team that generates superior results. Contact us today and we’ll be working to get your money tomorrow! Call us now, fill out the Request A Quote form on this page, or use the navigation bar at the top of this page to learn more about who we are, how we create success, and what we charge. Visit our resource center for tips on how to improve your credit department and a comprehensive guide on how to select a collection agency.

Ready To Collect Your Money?