The philosophy of The Kaplan Group is that all valid invoices should be paid in full, no exceptions. Once the collection process begins, we keep pressing until the debtor pays what is owed, or it is determined that the debtor has closed its doors.
A customized collection strategy is created for each claim received by The Kaplan Group. There are no call centers, scripts or auto-dialers. Our professionals use tried and true negotiation and collection techniques taught to them by our President, Dean Kaplan, on every claim worked.
Our 85% success rate on large viable claims where the debtor is in business is no accident. We hire only well-educated, highly trained collectors. Many of our collectors have MBAs or JDs and have held high level positions such as General Counsel, CFO and CEO during their careers. In total, our professionals have traveled to over 40 countries and negotiated over $500 million in transactions. All of their work and life experiences make our collectors very adepts at solving debt collection problems whether in Atlanta or anywhere else in the USA.
Our outstanding success rate is a direct result of our professional, custom approach to collecting. Our satisfied customers attest to this by giving us many 5 star online ratings and an A+ rating with the Better Business Bureau.
No business is happy when invoices go unpaid. Give us a call or fill out our simple Get a Free Quote Form so that we can get started on getting your money!
Call us today at (404) 537-5353 and we'll start collecting your money tomorrow!
We Understand Business in Atlanta
Atlanta is the eighth largest economy in the USA with many large corporations headquartering here including a high concentration of Fortune 500 companies. The city’s population is highly educated which has attracted a variety of industries including information technology, media, and logistics. The diversity of Atlanta’s economy is a good fit with The Kaplan Group’s twenty-five-year history of providing debt collection services to companies large and small in every industry imaginable. The Kaplan Group’s varied experience base and custom approach have resulted in our 85% success rate on large viable claims. Don’t put off getting paid what you are due. Call today to discuss your situation!
We had a client who had stopped paying their invoices and were no longer communicating with us in good faith. We needed a commercial debt collection service to help us and Kaplan really came through. We chose Kaplan because they were accredited with the BBB, a member of the IACC, and were very straightforward with us when we made an inquiry about their service. They were able to resolve our claim effectively and efficiently, and communicated with us every step of the way. We, of course, hope we do not find ourselves in this situation again. But, if we do, we would certainly use Kaplan again.
- James Mott
Atlanta Collection Agency Office
Atlanta Collection Agency Resources
We frequently use the resources below when collecting from Atlanta companies:
Collection Agency Tips for Atlanta Businesses
When designing your credit application, include what is needed immediately to make a credit decision, and also include what might be needed down the road if a customer becomes delinquent. Pursuing past due balances is much easier if you have contact names, titles, business addresses, home addresses, phone numbers (business and cell), and identification numbers (e.g., federal and state tax ID, Contractor’s license, social security, Dun & Bradstreet, etc.). Don’t settle for contact information for just the accounts payable person. Insist on obtaining contact information for the owner of any small business, and senior management contact information for larger companies (e.g., $10 – $100 million in revenues).
In addition to basic contact information, the credit application must include information used to evaluate the creditworthiness of the potential new customer. Most applications require banking information and trade references. Just asking for the information isn’t enough. Call the bank and trade references and find out what kind of customer the applicant is to other vendors before extending any credit.