We treat outstanding balances as if they were our own, although we never lose sight that it is your money we are collecting. We use a variety of tactics and strategies to pursue debts, based on your request and our assessment of what is most likely to succeed. We are extremely aggressive in pursuit of the obligations, yet we recognize an aggressive communication style is not always most effective in collecting and preserving client-customer relationships. We understand that frequently we are competing with other collection agencies and creditors for the limited funds a debtor has so we pursue claims quickly, vigorously and continuously.
You need continuous access to the status of claims and prompt notice of new developments. That is why we provide a variety of secure on-line reports that are always available, plus provide electronic notification of developments. Reports and reporting processes can be customized for each client’s needs, including stratification based on status, timing of developments, and type of account.
We utilize a wide variety of resources and databases to allow us to become more educated about the individual debtors and give us more ways of contacting principals. This thoroughness shows debtors our tenacity and reinforces the message that we won’t quit until we’ve collected your money.
Our professionals have decades of high-level experience as entrepreneurs, financial analysts, corporate managers, deal-makers and litigators. We combine this experience to develop and execute the best negotiation and collections strategies. In the end, it comes down to the people, and you cannot find a more experienced, talented and dedicated team than ours.
For more information on debt collection strategies, check out our post on Basic Strategies To Promote Debt Collection Success.