We opened our doors in 1991 and we’ve been collecting what is owed on valid invoices ever since. We choose our collectors very carefully requiring a minimum of 10 years of negotiating and collection experience. Dean Kaplan, our President, personally handles collecting on all large claims and personally manages every claim received by our agency.
Dean has an exceptional background which started when he earned his MBA from The University of Chicago. He then spent the next 30+ years completing more than $500 million of transactions and traveling to over 40 countries for business and pleasure. Many of our professionals hold post-graduate degrees including JDs and MBAs, and some have held high level positions at companies both large and small in a variety of industries.
The depth of education and experience that our staff brings to the table enables us to develop a true understanding of why your customer is delinquent and successfully motivate the customer to pay. We put together a customized strategy for each claim we receive and we adjust the strategy as necessary throughout the collection effort. We know what works, which is why we have an 85% success rate on large viable claims.
Dean frequently writes articles that appear in industry publications including Accounts Recovery, Credit Matters, The Debt Collector, and others, and he is invited to speak at many conferences sponsored by the National Association of Credit Managers, Riemer Reporting and Dun and Bradstreet.
Call us today at (559) 495-9911 and we'll start collecting your money tomorrow!
We Understand Business in Fresno
Fresno’s economy is predominantly fueled by agricultural industries. Other contributing industries to the area include healthcare, higher education and government. The Kaplan Group’s experience base makes it a good fit for collecting in Fresno and throughout the USA. We are well versed at working with companies of all sizes and industries and our 85% success rate proves we know what to do to get your money. Give us a call today to get started or fill out our simple Get a Free Quote form.
The Kaplan Group handled our claim efficiently and effectively. They were communicative and clear on the process and in providing updates. We recommend them highly.
- Vicki Korbett
Fresno Collection Agency Office
Fresno Collection Agency Resources
We frequently use the resources below when collecting from Fresno companies:
Collection Agency Tips for Fresno Businesses
When you have a personal guaranty from a customer, it can improve your chances of receiving payment on delinquent invoices because the guarantor will put a higher payment priority on guaranteed invoices over non-guaranteed invoices. When a business owner is watching his or her business fail, their motivation is to minimize personal debts as much as possible. This is the reason why so long as the business is bringing in revenue, the personally guaranteed invoices will be paid before any others.
Anytime you are dealing with a delinquent customer, having a personal guaranty is beneficial because the guaranty will encourage the customer to discuss the problem with you or your collection agency before they deal with other non-guaranteed vendors. The customer will want to prevent you from escalating the collection effort and may be forthcoming with important information that will enable you or your agency to make the best, most informed decisions on how to motivate the customer to pay what is owed.