5 Surprising Sources of Financial Issues

A lot of executives, especially entrepreneurs, think of themselves as independent, but the truth is very few businesses stand alone. The financial wellbeing of your company may be much more dependent on other companies, and random factors, than you like to admit. The most obvious connections are between you and your clients. If a client … Read more

Emotional Tips for Making Difficult Phone Calls

  Being a collection agent means making a lot of difficult calls. Anything involving money runs the chance of becoming highly emotional. When you’re talking about debt, the potential for high emotions becomes increased. At The Kaplan Group, we’re used to making these phone calls and have some tips for how you can prepare yourself … Read more

How to Get Paid When Your Client Is in a Scandal

In October, the New York Times published an article detailing decades of sexual harassment and abuse suffered by actresses at the hands of film mogul Harvey Weinstein. Weinstein was fired by his company and the scandal continues to grow and have far reaching implications for the company and the entire film industry. As important as … Read more

Easy Techniques to Prevent Being a Victim of Business Fraud

You might normally think of victims of business fraud as clueless consumers duped by a devious salespeople. However, business fraud exists at all levels, and many victims are actually other businesses. A surprising number of businesses fall prey to fraud, allowing non-existent, or otherwise fraudulent businesses, to establish lines of credit. It is almost always … Read more

The Kaplan Group Awards its 4th Annual $1,000 Scholarship

The Kaplan Group is pleased to announce that Janelle Graves has won our 4th annual $1,000 Scholarship!  Janelle is a Junior at Utah State University and is pursuing her degree in Accounting. We started our annual scholarship in 2014 in the hopes of encouraging today’s aspiring students to consider a career in the Credit Industry. … Read more

Tips for Successful Debt Collection by Phone and Email

Some of the biggest mistakes people make when trying to collect on unpaid debt is communicating in an unprofessional, impolite, or potentially illegal manner. Being in debt and collecting debt can both be stressful situations and there are numerous laws around debt communications. Learning best practices for communicating with those who owe you money is … Read more

Don’t Let Summer Vacation Stop Your Collections

One of the standard pieces of advice we give to people creating credit applications is to make sure they require complete contact information, not just for the accounts payable department, but for other finance people and principals within the company as well. Complete contact information means email addresses, phone numbers, and a mailing address, at … Read more

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