What Collection Agents Know About Hiring

If you Google “hiring negotiation” you’ll see hundreds of articles about how to negotiate a higher salary when given a job offer.  You’ll also get a lot of articles from the employer’s point of view about how to negotiate a lower salary.  But what so many of these articles overlook is that the negotiations involved … Read more

The Four Agreements and Collection Negotiations

The book The Four Agreements by Don Miguel Ruiz was published in 1997.  The book has been translated into over 40 languages and has sold over 7 million copies in the United States alone. Clearly, it hits a nerve for some people.  Although the book is meant to help with personal growth and relationships, I’ve … Read more

The Government Shutdown and Payment Problems

As we’re writing this, the longest ever U.S. Federal Government shutdown just ended, albeit perhaps only temporarily. Whatever your political views, there are clearly economic costs to both businesses and individuals. Some of those costs are far reaching. Even if none of your clients are federal employees or agencies, you may still feel the burn … Read more

The 5 Cs and B2B Lending

Anytime you work for a company or ship a product before getting paid, you are extending credit to that company. That’s why, just like any lender, before you begin working with a new client or company you should review the 5 Cs of Credit. Character For individuals applying for a loan, “character” generally refers to … Read more

Fifth Annual $1,000 Scholarship Awarded by The Kaplan Group

  The Kaplan Group is very excited to announce that Rebecca Strasser is this year’s $1,000 scholarship winner!  Rebecca is beginning her first year as an MBA candidate at Gonzaga University.  Rebecca was one of over 100 scholarship applicants many of whom submitted excellent responses to our essay prompts. With such stiff competition, Rebecca should be … Read more

How to Stay Informed About Your Clients

You are probably well informed about your industry. It would be hard to run your business if you weren’t. But what about your clients? Do you know what’s going on in their business world? One of the best ways to solve debt collection problems is to prevent them from happening in the first place. When … Read more

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