Debt Collector Job Descriptions

The Kaplan Group is pleased to provide examples of Debt Collector job descriptions that are appropriate for companies collecting past due invoices from their consumer or business customers as well as for collection agencies collecting for clients whose customers are consumers or other businesses.

To view 10 actual job descriptions for the particular category, click on the appropriate link below:

In-House Collections on Business Customers

In-House Collections on Individual Consumer Customers

Collection Agency Debt Collectors on Businesses

Collection Agency Debt Collectors on Individual Consumer

Despite the differences in collection methods across companies, agencies, consumer and business customers, there is are multiple debt collector qualities that appear in many of the example job descriptions listed. These qualities include:

Strong interpersonal skills
Strong analytical skills
High level of integrity
Ethical
Excellent communication skills (written, verbal and telephone)
Computer skills
Enjoys a fast paced environment
Prior collections experience
Strong work ethic
Goal/Results driven
Experience with Microsoft Office
Ability to multitask
Time management skills
Basic understanding of accounting principals
Ability to prioritize
Self motivated
Excellent organizational skills
Solutions driven
Persistent, assertive and competitive natured
Detail oriented
Customer service oriented
Excellent negotiation skills
Decision making ability
Positive attitude
Excellent people skills
Reliable, dependable and honest
Works well under pressure
Professional, tactful and sensitive
Ability to manage multiple tasks simultaneously

 

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