New Response To “You’ll Get Paid When I Get Paid”

Posted: Nov 18

  One of the most common excuses we hear in B2B debt collection is a business is struggling to collect from its customers and therefore can’t pay its vendors. Typically the business owner will commit to paying when they get paid, but the problem has been going on for months and there is no end Read full post >

Red Flags Of Potential Collection Problems

Posted: Oct 14

  Every business owner has experienced the pain of a late or non paying customer. The Commercial Law League of America research shows that as soon as an invoice goes delinquent, the chance of successfully collecting declines by more than 1% per week. If an invoice is 90 days past due, the chance of collecting Read full post >

Distributor Reduces DSO By 30%, Freeing Up $1.7 Million

Posted: Sep 15

Airtech Corporation is an Arkansas based distributor of HVAC equipment with annual revenue of $35 million.  Despite giving net 30 terms, their average days sales outstanding (DSO) was running at 60 days.  Management recognized there was a significant problem and with changes in technology and procedures was able to reduce DSO to 42 days and Read full post >

The Kaplan Group Awards 2015 Annual $1,000 Scholarship

Posted: Aug 27

The Kaplan Group, Inc. is pleased to announce that the 2015 Kaplan Group Annual $1,000 Scholarship has been awarded to Pedro A. Rodriguez, a junior Business Management major at Miami Dade College. The scholarship was introduced in 2014 and was designed to promote career opportunities in commercial debt collections and credit management to young adults Read full post >

Facial Recognition for Sales Pros and Skip-Tracers

Posted: Jul 7

  The website how-old.net can take any picture of a person you upload and estimate the person’s age.  I uploaded two different photos of myself, taken 6 years apart, and it correctly guessed my age both times.  Try it yourself – it’s free. What is also amazing about this technology is that 2 developers put Read full post >

Spending 3 Cents Could Have Prevented $30,000 Write-Off

Posted: Jun 9

  We recently were contacted by a prospective client who was owed over $30,000 for a consulting project.  They had a solid contract with their customer and proof that they had performed the work.  They had written acceptance of the work product from their customer and a written promise to pay.  But six months had Read full post >

ABH Replaces ABC (Always be Helping – not Closing)

Posted: May 20

  For decades, a common sales mantra was to “Always Be Closing.”  The Internet and social media have made this an outdated and potentially dangerous approach. Always Be Helping is the updated mantra, and it applies not only to sales, but credit and debt collections, as well as professional and personal interactions. ABC meant that Read full post >

Customer Selling Their Business – Beware!

Posted: May 6

  All too often, when a small business is up for sale, the net result for many of their vendors is bad debt expense.  If you hear that one of your customers is selling their business it’s time to be very careful with outstanding receivables and new orders. WHY WOULD THEY SELL THEIR BUSINESS? If Read full post >

CPN Fraud – Don’t be a Victim

Posted: Jan 27

Article by:  Kathryn Brown What You Need to Know About Credit Profile Number and Synthetic ID Fraud There are numerous fraud schemes out there – if there is money to made, there is going to be fraud of one kind or another. One type of fraud that is becoming more prevalent is Credit Profile Number Read full post >

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