Easy Techniques to Prevent Being a Victim of Business Fraud

Posted: Sep 13

You might normally think of victims of business fraud as clueless consumers duped by a devious salespeople. However, business fraud exists at all levels, and many victims are actually other businesses. A surprising number of businesses fall prey to fraud, allowing non-existent, or otherwise fraudulent businesses, to establish lines of credit. It is almost always Read full post >

The Kaplan Group Awards its 4th Annual $1,000 Scholarship

Posted: Aug 21

The Kaplan Group is pleased to announce that Janelle Graves has won our 4th annual $1,000 Scholarship!  Janelle is a Junior at Utah State University and is pursuing her degree in Accounting. We started our annual scholarship in 2014 in the hopes of encouraging today’s aspiring students to consider a career in the Credit Industry. Read full post >

Tips for Successful Debt Collection by Phone and Email

Posted: Aug 15

Some of the biggest mistakes people make when trying to collect on unpaid debt is communicating in an unprofessional, impolite, or potentially illegal manner. Being in debt and collecting debt can both be stressful situations and there are numerous laws around debt communications. Learning best practices for communicating with those who owe you money is Read full post >

Don’t Let Summer Vacation Stop Your Collections

Posted: Jun 12

One of the standard pieces of advice we give to people creating credit applications is to make sure they require complete contact information, not just for the accounts payable department, but for other finance people and principals within the company as well. Complete contact information means email addresses, phone numbers, and a mailing address, at Read full post >

Don’t Let Collections Ruin Your PR

Posted: May 16

  Companies like United Airlines, Pepsi, and PricewaterhouseCoopers spend millions of dollars every year on marketing and advertising. As we’ve seen recently though, all it takes is one mistake or one ill-advised interaction and all that money is wasted. When less high-profile companies suffer from poor PR they may not have the same public nature Read full post >

When Collections Require Legal Action

Posted: Apr 17

  It’s a general truism that no one wants to go to court, especially over financial issues. Even if you win a court case, you’ve still lost valuable time and money. Litigation costs more and takes longer than negotiating outside of court, and winning a judgment does not guarantee payment. However, usually the threat of Read full post >

Individuals, Companies, The FDCPA and Collections

Posted: Mar 7

Potential new clients frequently ask us about the Fair Debt Collection Practices Act (FDCPA) and whether or not we conform to its rules and regulations. Interestingly, The FDCPA does not apply to commercial collection agencies. The FDCPA was enacted to protect individual consumers from unfair and harassing collection practices. The law has been around since Read full post >

Collecting Uncollectible Debts and Tax Write-offs

Posted: Feb 15

One question that business owners often have to wrestle with at tax time is whether or not to write off a debt as “uncollectible.” If your business uses a cash basis accounting system, this isn’t an issue for you. In a cash basis accounting system, you don’t count money that you’re owed until it’s paid Read full post >

5 End of Year Tasks for your Business

Posted: Dec 19

  The end of the year always brings some predictable events. You know that magazines and websites will be releasing their lists of “best movies” or “most memorable events.” You know that car dealers and other large item retailers will be trying to sell off expensive merchandise. You know payroll departments will be preparing to Read full post >

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